Welcome to Elato AI ("we," "us," "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we handle, store, and use the information you provide us when you use our website, https://www.elatoai.com, and our services.

1. Information We Collect

We collect information that you voluntarily provide to us when registering on our site, purchasing our hardware, downloading our software, accessing our github repo, or interacting with our AI characters. This information may include:

• Personal Information: Your name, email address, shipping address, and payment details for transactions and communications.
• User Interactions: Data generated from your interactions with our AI characters, such as text inputs, voice recordings, and usage patterns.
• Open-Source Contributions: If you contribute to our open-source codebase, we may collect your username and any information you include in your contributions.
• Feedback and Support: Information you provide when seeking support or giving feedback, including contact details and the content of your communications.

2. How We Use Your Information

The information we collect is used in the following ways:

• To Provide and Improve Our Services: Enhancing the performance of our hardware and software, personalizing user experiences, and improving AI interactions based on usage data.
• To Process Transactions: Handling payments, orders, deliveries, and related communications.
• To Communicate with You: Sending updates, security alerts, and administrative messages.
• To Support Open-Source Collaboration: Managing and showcasing contributions to our open-source projects, including attributing work to contributors.
• To Ensure Security and Compliance: Monitoring for fraudulent activities, enforcing our terms, and complying with legal obligations.
• To Analyze and Understand Usage: Gathering insights to improve our platform, develop new features, and make informed decisions.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights and are required to keep the information confidential.

4. Sharing Your Personal Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

5. Third-Party Services

Our application integrates with Google services, including Google Calendar API, to provide enhanced functionality. When you connect your Google account, we access only the specific data necessary to provide our services.

Google User Data Protection and Privacy

Data Protection Mechanisms
We implement comprehensive security measures to protect your Google user data:

• Encryption: All Google user data is encrypted in transit using HTTPS/TLS connections. Data at rest is protected using secure storage practices and encryption methods provided by our hosting infra.
• Access Controls: Access to Google user data is strictly limited to authorized personnel who require it for service provision and is governed by role-based access controls.
• Secure Storage: Google user data is stored in secure, access-controlled databases with regular security audits and monitoring.
• Data Minimization: We only collect and process the minimum amount of Google user data necessary to provide our services.
• Regular Security Reviews: We conduct regular security assessments and updates to ensure continued protection of your data.

Data Retention and Deletion
We retain Google user data only as long as necessary to provide our services and fulfill the purposes described in this policy. Specifically:

• Google Calendar data is retained only while your account is active and you have granted calendar access permissions.
• You may request deletion of your Google data at any time by contacting us at akadeb97@gmail.com or using our in-app data deletion feature.
• Upon request, we will promptly delete your Google data from our systems within 30 days, except where retention is required by law.
• When you revoke access permissions or delete your account, associated Google data is automatically scheduled for deletion.
• We do not retain Google user data longer than necessary for the specific purpose for which it was collected.

Google API Limited Use Compliance
Our application's use and transfer of information received from Google APIs adheres to the Google Workspace API User Data and Developer Policy and the Limited Use requirements.

Affirmative Statement of Compliance: We hereby affirm and confirm that our use of Google user data strictly complies with the Limited Use restrictions as defined in the Google Workspace API User Data and Developer Policy. Specifically, we confirm that:

• We only use Google user data to provide or improve user-facing features that are prominent in our application's user interface.
• We do not transfer Google user data to third parties except as necessary to provide or improve user-facing features, comply with applicable law, or as part of a merger, acquisition, or sale of assets with user consent.
• We do not use Google user data for serving advertisements or for any AI/ML model training without explicit user consent.
• We do not allow humans to read Google user data unless we have obtained affirmative agreement for specific messages, it is necessary for security purposes, or to comply with law or regulation.

6. Your Consent

By using our site and services, you consent to our privacy policy.

7. Changes to Our Privacy Policy

We reserve the right to update this privacy policy at any time. When we do, we will post a notification on our website. Your continued use of the site and services following the posting of changes to this policy will be deemed your acceptance of those changes.

8. Contacting Us

If there are any questions regarding this privacy policy, you may contact me using the information below:

Akashdeep Deb, [akadeb97@gmail.com]
Founder, Elato AI

US
Floor 3,
44 Montgomery St,
San Francisco, CA,
94104,

UK
LG Floor,
Makerversity, Ltd,
Somerset House,
London,
WC2R 1LA